Creative that Converts

E-ZPass Admin Screens

10/10/2016
Client: ETAN Tolling & NH DoT
Summary: Wireframes for New Hampshire DoT Admin Site

In 2016 I helped to create a series of layouts for a redesign project with the New Hampshire Department of Transportation, a client of ETAN Tolling. A few of my former colleagues were leading the project and they asked me to study the admin screens employees were using and see if I could make them more intuitive.

Recommendations

After reviewing the menu and pages I proposed a number of changes and set to work creating wireframes to be reviewed by the client. My suggestions were:

User nav (left pop-out menu) open by default when logged in and available on each page
Add sign-Up link back to top nav (this menu item is in AXURE but not on the site)
Add notes functionality on forms
Combine Account Home and Account Dashboard pages
Separate Statements and Recent Activity pages
Separate Invoices and Violations pages

Original Screens

Proposed Layouts

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Location

South Lake Tahoe, California (mountains most days)
San Diego, California (city other days)
Salt Lake City, Utah (both on occasion)

Contact

aubrey@crossprocesscreative.com
619-392-4588

Other Creative Outlets

theslowshuffle.substack.com

aubreycoon.com